[Important] Staff Handbook

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7 years ago
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Staff Handbook
The Staff Handbook can be changed/updated at any point. It is your job to keep up to date with it and ensure you know it! 
You can and will be tested on this at any random point so be ready

           Trial Moderator →  Moderator → Junior Admin → Admin → Super Admin → Head Of Staff → Community Manager → Owner  

Staff Strike System
On all of our servers, there is a Staff Strike System. You will receive Infraction Points if you are not Staff correctly or have abused your powers. It is up to Head Staff+ if they issue these points.

1st Infraction: Documented on Staff database and warned. Possible demotion depending on the how severe the problem is.

2nd Infraction: Demotion and possible Termination of Staff Position.All Infraction Points are up to the person issuing and are on a Case by Case basis, Head Staff+ Can overrule Infracs if there is evidence they were false or too harsh of a punishment issued

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Punishments
We trust that our staff can deal with Sits/Issues with Fairness, Honesty and common sense. There will not be a guideline for every punishment so it will be up to you the staff member to decide if you are having an issue deciding what the punishment should be asking another staff member. When issuing a ban ensure you inform the player of their ban and the reason why, plus how long for. When you ban the player ensure you put the forum in their ban.(https:/thewolvesden.mistforums.com).When you issue a player with a Warn, Inform then of what they are being warned for and why. Not all situations require punishments. Some staff may decide to let players off, while others may feel they need to punish. This is the call of the staff member and should be done by a case by case basis. Keep in mind before issuing a punishment that the player may not have known of the rule and did it unknowingly. However other players may have done it on purpose. Also the phrase "It's not in the rules so that I can do it" is not an excuse and is not acceptable.
Repeat offenders are subject to harsher punishment

RDA & RDM
x1 RDM/RDA -Warning
x2 RDM/RDA - Warn/Kick
x3 RDM/RDA -  ban 4320 
 x4+ RDM/RDA (Mass RDM) -  ban 0 
FailRP & FearRP
1x FailRP - Warning

Leaving to Avoid Punishment (LTAP)
 LTAP -  ban 2880 or warning (Read Below) 
LTAP (Leaving to Avoid Punishment): depending on the rule violation they were in the sit for there will be different punishments. Minor rule infractions will result in a warning for the rule infraction and the LTAP. Major rule infractions will result in a longer ban if the player LTAP's.

 Disrespect (Towards both Staff and Player)
1x Disrespect - Warning
2x or More - kick

Warning Limits
The Ban should only be issued when the player receive's their 10,20,30 or 40th warn. Warns -  7,200 second  minge issued, By Admin+ (Admins desecration if the ban is issued) Warns - 14,400 second minge issued, By Admin+ (Admins desecration if the ban is issued) Warns -  21,600 second minge issued, By Superadmin+ (Staff's desecration if the ban is issued) Warns - Permanent minge issued, By Manager+ (Staff's desecration if the ban is issued)

Permanent Ban

  • DDOS Threats. Any players threatening to DDOS the server should be banned immediately to avoid any disruption.
  • Advertisement of another server/Community. The act of informing other players/staff of another community to join, Allowing them to gain reputation/players.
  • Racism of any sort. This includes discriminating somebody elses Religion, Race, Speech and Sexuality.

All Ban Times,  and Warnings can be overruled by Managers+. And if given permission the ban time can be made longer if the Manager deems its necessary. Managers+  do not have to bring a player into a sit before they issue's a kick/ban

Warning

  • Warn players before kicking them

    • Not every situation deserves a kick! For example: A player disrespects you, give them a warning and make sure you tell them why! Hey man, we want all our staff to be treated with respect because they help the server a lot. Just be a little nicer next time.

  • =You do not need to warn someone for every rule violation. Sometimes just a Hey, that was NLR just try not to do it next time. We consider these verbal warnings and are for players that staff barely ever have any trouble with.
  • Staff are not to warn other staff members or issue punishment to them without a Super Admin+ Approval.
  • When warning you should do one warn not separate. For example, RDM/FailRP does not warn for RDM then warn again for FailRP. 

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Forum

 Permissions

This section covers the acceptance/denial of certain post on the forums. This list will contain things that can only be resolved by a certain rank

Staff applications- Any staff applications are to be handled by  Head Of Staff+.  All other ranks may rate the application(+1 if you agree, -1 if you don’t think this person should be staff. All rating must have a reason why or will be ignored) When Applying for staff you should not be a part of any other servers Staff Team.

Ban appeals- This is only to be handled by Head Of Staff+. Other staff/player may +/- Support the appeal with a valid reason.

Suggestions/Custom jobs- Only to be handled by Owner. However, Head Of Staff+ Should be able to answer any questions the player may have

Player complaints- To be handled by Super Admin+

Name changes/forum rank requests: To be handled by Head Of Staff+ Should be requested Via Private messages or for staff ranks after a staff meeting.=

Staff Commands

  • !warn
  • !kick
  • !ban
  • !gag  (Mutes players voice in game)
  • !ungag 
  • !mutechat  (Mutes players text in chat)
  • !unmutechat 
  • !cloak
  • !freeze
  • !bring
  • !goto
  • !return
  • !noclip (recommended you bind this by using the command "bind v "ulx noclip"" in console) 
  • !god
  • !blogs (opens up server logs)

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Important

  • Be friendly to our players!

    • This is the most important rule out of all the rules. This is taken very seriously. If you, as staff, receive a complaint about being disrespectful to a player it will be a demotion.
    • You are the staff member. You should be one of the friendliest people on the server!
    • Remember, we are here to help players have fun, not just ban people


General

  • Do not use admin powers while roleplaying or when not on duty (Unless you are Super Admin+).

    • You should never be using your powers when not on duty (Unless you are Super Admin+).

  • Be friendly to players even in roleplay, You agree that as a Staff Member you will never act maliciously towards any member of the community.
  • Be active on the forums daily.

    • This includes helping players in the chatbox, making posts on the website, and giving feedback on applications and suggestions relevant to the server you are staff on.
    • Do not go posting on Apps/Posts for a server you are not staff/play on.

  • If you are going away for 3+ Days teall a Head Of Staff+
  • Website Tag's are given by your Manager and only your server manager, ALL staff ranks get forums tag.
  • Failure to be active on the server you are staff on will result in removal from staff and possible Staff Restriction that can be up to 6 months.
  • You can Warn Other staff however you can only warn your rank and below for example a Trial Mod can NOT warn a Super Admin. If you wish to warn a staff member that is higher than you it must be taken to a higher up.

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On Duty

  • No roleplaying.
  • Cloak yourself when no clipping (it looks better than a bunch of admins flying around).
  • Never argue with another administration member in front of players (shouldn't be arguing at all).
  • The administration is to remain active on the server that they have staff on.
  • There is to be one staff on duty for every 10 players on the server. (This is a guideline).
  • Do not hover around other staff/players when they are roleplaying. You can watch from a distance but don't be flying around them and getting in their way.
  • You must be in the Administration job when on duty and if you wish to use your powers.

Staff Sits

  • Treat every player with the same respect you would treat the higher staff with.
  • Do not be rude in a sit.
  • Never lose your temper in a sit and yell at the player.
  • Remain calm during the sit.
  • Do not interrupt a player that is talking during a sit. We all know how annoying that is.
  • Ensure you get both sides of the story before you go making a decision.

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Resigning/Quitting

  • Resigning is for Super Admins+
  • Quitting is for everyone else. (learn the terms there is a difference)
  • If you want to leave all you have to say is "I'm resigning/quitting". You can say this in any way you want. The decision is yours.
  • Once you have Quit/Resigned you cannot reapply for staff on any servers for 1-2 months. If you wish to apply before that time is up you must have permission from Community Manager+.
  • Trial Mods are not allowed to Quit Staff - Moderators plus can quit. Quitting as a trial mod will result in a Permanent staff restriction.

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                                                                                           Post below that you agree to the Staff Handbook! Staff Members only!


                                                                                                                                        Made by Marsh

 
7 years ago
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I have read and accept to follow these guidelines.

 
7 years ago
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I Isaac Wolf, Accept the terms of agreement
*Made by Head of staff*
7 years ago
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I Junior Accept The Terms Of Agreement
 
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